Terms of service

1. Overview

This website is operated by SPR Marketing Inc. Throughout the site, the terms “we”, “us” and “our” refer to SPR Marketing Inc.

We provide a premium concierge and access service connecting clients with high-end event experiences, including but not limited to sports, entertainment, and cultural events.

 

2. Nature of Service

We act solely as an intermediary and concierge service provider.
We do not own, organize, or directly operate any events listed on this website.

All event access, availability, and final pricing are subject to third-party providers and partners.

Submitting a request does not constitute a confirmed booking or purchase.

 

3. Requests & Availability

All services are provided on a request basis.
Availability is not guaranteed and may change at any time without prior notice.

We reserve the right to decline any request at our discretion.

 

4. Pricing & Payment

Pricing is provided individually upon request and may vary depending on availability, demand, and partner conditions.

No payment obligation exists until explicitly confirmed in writing.

 

5. Third-Party Providers

All event access and related services are fulfilled through independent third-party providers.

We are not responsible for:

  • event cancellations or rescheduling
  • changes in seating, access, or experience
  • performance of third-party providers

 

6. Transport & Private Aviation

We may, upon request, facilitate access to private aviation and ground transportation services through independent third-party providers.

All transport-related services, including private jet arrangements and chauffeur services, are:

  • provided by licensed third-party operators
  • subject to availability, operational conditions, and regulatory requirements
  • not directly owned, operated, or controlled by us

We act solely as an intermediary in arranging such services.

 

7. Operational Conditions

Transport services may be affected by factors beyond our control, including but not limited to:

  • weather conditions
  • air traffic control restrictions
  • technical or operational issues
  • provider scheduling changes

We do not guarantee specific aircraft types, departure times, or routing unless explicitly confirmed by the operator.

 

8. Liability Disclaimer (Transport)

We are not liable for:

  • delays, cancellations, or disruptions
  • changes in aircraft, crew, or schedule
  • any incidents occurring during transport services

All liability rests solely with the respective third-party provider.

 

9. Pricing & Payment (Transport)

Pricing for private aviation and transport services is:

  • provided upon request
  • subject to change based on availability, timing, and operator conditions

Once confirmed, transport services may be non-refundable depending on provider terms.

 

10. Client Responsibility

Clients are responsible for:

  • providing accurate passenger information
  • complying with all travel, identification, and regulatory requirements
  • arriving on time for scheduled departures

Failure to comply may result in denied boarding or cancellation without refund.

 

11. No Guarantee of Experience

While we aim to provide premium experiences, we do not guarantee specific outcomes, views, or conditions at any event.

 

12. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

Our liability is limited to the amount paid (if any) for the specific service.

 

13. Intellectual Property

All content on this website, including text, branding, and design, is owned or licensed by us.

Use of this website does not grant any rights to reproduce or distribute any content without permission.

 

14. Modifications

We reserve the right to update or modify these Terms at any time without prior notice.

 

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.

 

16. Contact Information

For any questions regarding these Terms, please contact:
Concierge@blacktieraccess.com